Magniflex USA Ltd Return Policy

At Magniflex USA Ltd, we're dedicated to ensuring you experience the ultimate night's sleep.

Our commitment to quality is evident in our use of premium materials, meticulous attention to detail, and exceptional craftsmanship. We proudly stand behind our products, offering you the confidence to purchase directly from us.

Mattresses

At Magniflex, we're dedicated to ensuring you enjoy the ultimate sleep comfort. If, for any reason, you find yourself dissatisfied with your Magniflex product purchased directly from our website, please do not hesitate to contact us at 1-888-381-8481 or via email at info@magniflex.us. If your purchase was made through an authorized Magniflex retailer, we kindly request that you get in touch with them directly. It's important to note that certain fees, including those associated with in-home delivery, setup, shipping, and disposables, are non-refundable. When processing a return, please be aware that return shipping costs will be deducted from your refund. Our commitment to your satisfaction extends to a 90-Night Sleep Trial for every Magniflex mattress bought directly from our website. We recommend allowing your new mattress a minimum of 30 nights for proper acclimatization before considering a return. To be eligible for a return, you must still be within your 90-Night Sleep Trial, with at least 30 days of use, and your mattress should remain in pristine condition, free of damage, and used with a suitable mattress protector. Thank you for choosing Magniflex to enhance your sleep experience. Your comfort is our priority.

Foundations and Adjustable Basis

While we regret to inform you that returns cannot be accommodated for foundations and adjustable bases, we are dedicated to ensuring your satisfaction. If you experience any concerns with your base, please feel free to reach out to us at 786-233-8805. Our team will promptly connect you with the manufacturer's specialists, who will be more than happy to assist you with any inquiries or issues you may have.

Pillows, Bed Linens,Mattress Protectors, Mattress Toppers and Other Accessories

Given the intimate nature of these items, returns are exclusively accepted in the event of damage upon delivery or product defects.Please note that for pillows, returns are only accepted in cases of defects. If you've made your purchase through a retail store, please adhere to the respective return and exchange policies of that specific retailer. Our commitment to ensuring you achieve restful sleep remains unwavering. Should you have any concerns or questions regarding our products and policies, we are here to provide dedicated support and assistance.